Complimentary for new guests

Schedule Your Free Pet Evaluation

Before boarding or daycare, all new pets complete a complimentary 30–60 minute evaluation. It's how we ensure every guest — and every neighbor — has a safe, happy stay.

The Process

How the Evaluation Works

1

Submit This Form

Fill out the evaluation request below with your pet's info and your preferred date and time.

2

We Confirm Your Appointment

Our team reviews your request and confirms your evaluation slot within one business day.

3

Bring Your Pet In

Arrive with your pet on a leash (or in a carrier for cats) and bring current vaccination records.

4

Get Approved & Book

Once approved, your pet is cleared for boarding and daycare — book your first stay anytime.

Our Commitment

Why We Require an Evaluation

Every pet has a unique personality. Our evaluation lets us meet your dog or cat in a calm, supervised setting so we can understand their temperament, comfort level, and any special needs before they join our facility. It protects your pet, our staff, and every other guest in our care.

The evaluation is completely free and takes 30–60 minutes. Most pets are approved same-day.

Evaluation Criteria

What We Assess

During the evaluation, our trained staff observe your pet in a controlled environment and review the following:

  • Temperament and stress response in a new environment
  • Comfort level around unfamiliar people and staff
  • Behavior around other dogs (for group daycare candidates)
  • Current vaccination records (Rabies + DHPP for dogs; Rabies + FVRCP for cats)
  • Any medical conditions, medications, or dietary needs
  • Overall health and grooming condition

What Happens After the Evaluation?

If your pet passes the evaluation, they're cleared for boarding and daycare — no re-evaluation needed for future visits. If we identify any concerns, we'll discuss them with you honestly and suggest the best path forward for your pet's comfort and safety.

Free — No Charge

Request Your Evaluation Appointment

Complete the form below and we'll confirm your appointment within one business day. Open 7 days a week, 8am–8pm.

What to Bring

Your pet on a leash or in a carrier
Current vaccination records
Any medications your pet takes
Your pet's regular food (optional)

Prefer to call?

We're open 7 days a week, 8am–8pm

Call (915) 751-8817

Fields marked * are required.

Owner Information

Pet Information

Health & Vaccinations

Click to upload (PDF, JPG, PNG — max 10MB)

Behavior & Temperament

Appointment Preference

We'll confirm your appointment within one business day. Evaluation is complimentary — no charge.

Returning Guests

Already Approved?

If your pet has already completed their evaluation and is approved, you can go straight to booking your next stay.

Book Your Pet's Stay